December
• Communication key to Sapphire safety success 
• Environmental Accolade for Sapphire 
April
• Sapphire
supports thought provoking 'play' exhibition with trye fun
• Sapphire
hosts youth visit for unskilled school leavers 
February
• Sapphire
focussed on customer delivering excellent customer service
January
• Sapphire
launches new website!!